Privacy Policy

Information we collect

We collect personal information in the following ways:

• Information you provide directly. When you apply, RSVP, register interest, or communicate with us, we collect details such as your name, email address, phone number, demographic information, pronouns, and any preferences you choose to share.

• Experience data. During events we may collect photography, audio, or video. We also document attendance, feedback, dietary requirements, and accessibility needs to deliver memorable and safe experiences.

• Payment data. If you purchase tickets or memberships through our partners (including Stripe), relevant billing details are processed securely on their systems. We store only the tokens and metadata required to manage your membership.

• Automatically collected data. When you visit our digital products we collect log data, device identifiers, and usage analytics to improve performance and security.

How we use information

We process your information to deliver our services and operate HENRYS. Uses include:

• Reviewing membership applications and curating guest lists for events.
• Communicating updates, itineraries, operational notices, and marketing materials you have opted to receive.
• Personalising experiences, including hospitality preferences and accessibility support.
• Processing payments, issuing invoices, and providing customer support.
• Analysing product performance, ensuring security, and enforcing our Terms of Service.

We rely on legitimate interests, performance of a contract, or your consent as the legal basis for processing depending on the context of the data collection.

How we share information

We share personal information only when necessary to operate HENRYS or when you authorise it.

• Service providers. We work with trusted partners for payment processing, email delivery, analytics, event operations, and community management. These providers are bound by contractual obligations to safeguard your data and use it only for agreed services.

• Hosts and collaborators. For specific experiences we may share basic attendee details with vetted hosts so they can prepare for your arrival. We do not sell or lease your personal data.

• Legal requirements. We may disclose information if required by law, regulation, or to protect the rights, property, or safety of HENRYS, our members, or the public.

Your choices and rights

You have control over how we use your information:

• You can update your profile information or communication preferences by contacting us.
• You may opt out of marketing emails at any time using the unsubscribe link provided.

• Depending on your location, you may have rights to access, correct, delete, or restrict our use of your data, and to request a copy of the information we hold about you.

To exercise these rights, email hello@henrys.house. We will respond within the timeframes required by applicable data protection laws.

Data retention & security

We retain personal information only for as long as needed to provide our services, comply with legal obligations, and resolve disputes. We use technical and organisational safeguards—including access controls, encryption, and regular review of our vendors—to protect data against unauthorised access, alteration, or loss.

International data transfers

HENRYS operates globally and may transfer your information to locations outside your country. When we do, we ensure appropriate safeguards—such as contractual clauses and partner due diligence—are in place to protect your privacy.

Contact us

Questions or concerns about this Privacy Policy can be sent to hello@henrys.house. You may also reach us by post at the address provided in your membership communications.